Frequently asked questions

Proper storage is crucial for maintaining the freshness of our products. Thanks to MAP packaging, these products have a long shelf life, but their freshness diminishes once the packs are opened. To keep them as fresh as possible before opening, we recommend storing them in a dark, dry place.After opening, refrigerating and consuming our products within three days of opening is recommended for optimal freshness.Since our products don't rely on any additives or preservatives, proper storage is essential to minimize waste and ensure safety.

Yes, all our products, including slices and bars, are crafted without nuts, offering a safe and nut-free option for everyone to enjoy.

Yes, all our products are gluten-free. To label our products as "gluten-free," we must adhere strictly to the regulations outlined in Regulation (EU) No 828/2014. This includes ensuring that the product contains 20 parts per million (ppm) or less of gluten.

Our products are produced without the use of yeast or any other enhancers, ensuring they meet the needs of customers with specific dietary restrictions. While apple cider is used in the production process and naturally contains yeast, rigorous testing confirms that this yeast is absent in the final products.

Please choose your preferred shipping option during checkout. Enjoy Free Shipping on orders over £29.48 with Royal Mail 48. For any special or alternative shipping requirements, our customer support team is ready to assist.

We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment gateways. You can choose your preferred payment option during the checkout process.

Please use our contact form, available in the Contact Us section.